Accessibility

The Moss Mansion Museum is a single-family home constructed in 1903. There are four floors in the home. We try to be as accessible as possible, but due to the historic nature of the mansion we are not able to make modifications to the structure of the building. Only the first floor is moderately accessible to people with mobility devices.

We do strive to accommodate everyone’s needs. Please contact us at 406-256-5100 or email tours@mossmansion.com before your tour with any accessibility questions not covered below.

CLICK HERE for Audio

General Accessibility

• There are two accessible restrooms located in the outdoor Visitor Pavilion to the rear of the mansion.
• Bus access: The Moss Mansion Museum has an arching driveway accessible by van or small bus where guests can disembark and approach the restrooms and museum entrances from the sidewalks. Street parking is available on Clark Avenue, Yellowstone Avenue, and 1st Street.

Physical Access

• Tours of the museum last approximately 1 hour and require short periods of walking, climbing 2-3 flights of stairs, and longer periods of standing. Limited non-artifact seating is available for those who need to sit during the tour (see staff for assistance).
• The first floor can accommodate wheelchairs. No lifts or ramps to assist entry up four to six steps from outdoors are available at this time.
• Street parking is available on Clark and Yellowstone Avenues. Drive-up site access is available from the arching driveway, with entry from Clark Avenue or Division Street.
• Walking apparatus are permitted in the house museum and anywhere on the museum grounds.
• If you are unable to climb the stairs to the second and third floors of the house, an informational video tour of these spaces is available to view.

Sensory Accessibility

• The museum is not as overwhelming as some other museums that have lots of lights and sounds. Though most rooms are spacious and dimly lit, you may have to stand very close to someone else. Visitors are encouraged to bring their own sensory soothing tools, provided they are small and will not endanger the artifacts in the house.
• The museum can offer private tours scheduled for quieter times outside regular tour hours. Please call 406-256-5100 or email tours@mossmansion.com to arrange a private tour of the mansion.
• Paper copies of our tour script are available for the d/Deaf or Hard of Hearing.

Service Animals and Pets

• Service animals that are individually trained to do work or perform tasks for a person with a disability are welcome in the museum and gift shop.
• The Moss Mansion Museum defines “service animal” with the same language used in the federal Americans with Disabilities Act (ADA):
  • Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability.
  • Montana Law 49-4-214 addresses the right to be accompanied by a service animal and identification for service animals in training. (1) A person with a disability has the right to be accompanied by a service animal or a service animal in training with identification complying with subsection (4) in any of the places mentioned in 49-4-211(2) without being charged extra for the service animal. The person with a disability is liable for any damage done to the property by the animal. For more detail visit https://leg.mt.gov/bills/mca/title_0490/chapter_0040/part_0020/section_0140/0490-0040-0020-0140.html
• In order to bring a service animal to the Moss Mansion Museum:
  • The animal must be harnessed, leashed or tethered, unless the device interferes with the service animal’s work or the individual’s disability prevents the use of the harness.
• Non-service animals, or pets whose function is to provide comfort or emotional support, may be allowed on a case-by-case basis depending on factors determined by attendants on duty. Any pet allowed to enter must be licensed and tagged, house-trained, calmly-mannered, and leashed or carried while inside the Moss Mansion Museum. Any damage or injury caused by the pet while on Moss Mansion Museum property is the sole responsibility of the registered pet owner.

Access Programs

Senior Citizens, Veterans, and Student Discounts: We offer discounts on self-paced tours year-round. See the Admissions Desk on site for more information about our discounted tour pricing.

Museums for All: Through Museums for All, those receiving food assistance (SNAP benefits) can gain reduced admission to more than 800 museums throughout the United States simply by presenting their SNAP EBT (Supplemental Nutrition Assistance Program Electronic Benefit Transfer) card. See the Admissions Desk on site for more information. Families with valid EBT or WIC cards are eligible for $3-per-person basic admission for up to six people. Please show your valid EBT or WIC card when you purchase admission at the museum. Museums for All at the Moss Mansion is funded in part by coal severance taxes paid based upon coal mined in Montana and deposited in Montana’s cultural and aesthetic projects trust fund.

Specialty Tours: Call 406-256-5100 to make arrangements for specific needs in advance of your visit. We will accommodate your needs as best we can.